New college course to help bosses manage a remote workforce due to pandemic – FE News

AN INNOVATIVE new course will help business owners manage a remote or ‘hybrid’ workforce due to the Covid-19 pandemic.

The Level 4 and Level 5 programs will be delivered by Northop Business School – part of Coleg Cambria – and are aimed at directors, senior managers and HR employees who have faced the unprecedented challenge of moving operations online during lockdown.

Before Covid, less than 10% of the UK workforce worked remotely; Today, up to a third of companies have introduced hybrid systems for all staff, meaning many will be spending two to three days at home in a spare bedroom or makeshift office.

Jane Keys, associate director for employer engagement at the Business School, says organizations have coped well with the unprecedented challenges of the past two years, but many are still struggling to oversee individuals and teams online.

“Nothing replaces face-to-face people management, but when the pandemic hit the rapidly changing UK, there was very little time to prepare for it and no precedent for what to do. then,” she said.

“For some, there are still barriers to virtual communication and implementing strategies, managing day-to-day HR issues and measuring productivity – it has been very taxing for them.

“That’s why, given the demand and feedback we’ve received from multiple industries, we’ve decided to create a bespoke program that will cover many of these themes, which can be adapted to different industries.”

In addition to the technical and logistical issues raised by home and hybrid work, the psychological aspect of isolation and motivation will also be addressed.

Other topics covered include data protection, employment law, roles and responsibilities, organizational procedures and policies, advantages and disadvantages for the individual and the employer, and health and safety.

“A remote workforce needs a different style of management, but so far many people have lived through it day to day and haven’t implemented long-term policies in their business models and strategies,” Jane said.

“Sustainability is key – we’ve seen how important it is to have a resilient organization – and hybrid and home working isn’t going away anytime soon, so embrace it and ensure your organization has the right Legislation and the proper training in place will constitute a large part of the learning.

“It’s also essential that employees feel valued and trusted, given the autonomy involved.”

She added: “We are here to help people who have questions and we look forward to implementing the program and seeing how it evolves over the coming years to reflect modern ways of working.”

The level 4 course will run until August 3 (11 sessions).

The Level 5 course will run from May 3 to November 1 (11 sessions).

For more information send an e-mail [email protected] or call 0300 30 30 006.

To visit for more news and information from Coleg Cambria.

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Denise W. Whigham